Returns
Returns must be processed through this portal within 30 days.
Full priced items: Full price items (including where a promotional discount code has been used) are eligible for a refund or a store credit, or an exchange on size only.
Sale items: Sale items which have been marked down in price (sale price shown in red on the website with a strike-through the original price) cannot be refunded and are eligible for a store credit only. Our store credits are valid for 12 months from date of issue and can be used online or in-store. Sale items cannot be exchanged.
Final Sale items: All items marked as Final Sale on the product page are not eligible for a return, unless the item has been deemed faulty.
Online Warehouse Sale: All items purchased during the Online Warehouse Sale Promo are final sale and are not eligible for a return, unless the item has been deemed faulty.
Outlet Store items: All items purchased at our Outlet Store are eligible for a store credit only, and must be returned directly to the Outlet Store.
See our full returns policies for Online and our Retail Stores using the link below.